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I am happy with Angela which John from Clean home provided.
Good service

-Saswati Mukherjee – Wokingham

Really impressed with Cleanhome Wokingham. They allocated a thorough cleaner to use and we’re pleased with the value for money. Highly recommended.

-Matt Lovegrove – Wokingham

Very nice service.John is very helpful.Found the best cleaner for my home Gemma.She does an amazing job.
Highly recommended.

-Safa Asad – Wokingham

John responded to our request and and arranged a cleaner very quickly. Steve is a very friendly and efficient cleaner. Very happy with his work and the responsiveness of Cleanhome

-Jodie Dennis – Wokingham
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How We Match Cleaners with Clients: The Cleanhome Wokingham Difference

“Will I get the same cleaner every time?”


 It’s one of the most common questions we get from new clients, and it’s an important one.

After all, when you invite someone into your home, you want to feel confident about who they are. You want to know they will show up on time, do a great job, and remember the little details that make your life easier. And if you’re a cleaner, you want steady, local work with people you enjoy helping.

At Cleanhome Wokingham, we’ve built our entire service model around one core idea. Every client is matched with the same trusted cleaner, and every cleaner is matched with local, regular clients. The result is a cleaning experience that feels smooth, professional, and genuinely personal.

This blog gives you a look behind the scenes at how we do it, why it matters, and how it helps everyone involved.

Our Matching Process: Behind the Scenes

At many cleaning agencies, cleaners are booked and reassigned at random. But at Cleanhome Wokingham, that is never the case.

Our matching process is carefully designed to create long-term success. It starts with hiring the right people and ends with pairings that feel natural and consistent.

Vetting Cleaners Thoroughly

We never compromise on quality or trust. Every cleaner goes through a proper vetting process, including references, interviews, and background checks. We look for people who are reliable, detail-oriented, and care about the homes they clean.

Matching by Location

Travel matters, especially for cleaners working part-time. We always try to pair cleaners with clients in the same area, whether that’s Wokingham, Finchampstead, or nearby. This cuts down on travel time and helps cleaners arrive on time, every time.

Matching Schedules

Everyone has different routines. Our system makes sure that the cleaner’s availability lines up with the client’s preferred time slots. This makes booking easier and ensures consistency from week to week.

Matching Personality and Preferences

This is where we really stand out. Some clients love a quiet, focused clean. Others enjoy a friendly chat. Some prefer eco-friendly products or have specific routines. We pay attention to those details and assign cleaners who are a good fit. It’s not just about cleaning. It’s about comfort and connection.

Why This Matters to Our Cleaners

We don’t just look after our clients. We care deeply about our cleaners too. Many of our team members are parents, semi-retired professionals, or people who value flexible, part-time work. Matching them thoughtfully helps them enjoy their jobs and stay with us long term.

Here’s how our approach benefits cleaners.

Local Clients Only

Nobody wants to drive all over Berkshire for a two-hour clean. That’s why we build cleaner schedules based on postcode proximity. The result is less time on the road and more time earning.

Regular Schedules

Cleaners have the same clients every week or fortnight. That means no surprises and no worrying about where they are going next.

Fewer Last-Minute Changes

Because of the way we match and support cleaners, we can avoid sudden changes to the rota. Cleaners can plan their days and lives with confidence.

Stronger Working Relationships

Seeing the same clients regularly helps cleaners feel valued. Over time, they learn each home’s layout, the family’s preferences, and the little things that matter. This leads to better results and a more enjoyable working environment.

Why This Matters to Our Clients

If you’re someone looking for domestic cleaners in Wokingham, you probably want more than just a clean house. You want peace of mind. You want someone you trust.

Here’s why our matching process makes such a difference for clients.

Familiarity Builds Trust

There is something very reassuring about seeing the same face at your door each week. You get to know your cleaner, and your cleaner gets to know you. This trust is at the heart of what makes our service feel so different from traditional agencies.

Better, More Efficient Cleans

When a cleaner knows your home, they work smarter. They know where things are kept, which rooms to prioritise, and how you like things done. That kind of familiarity only comes with time and consistency.

Personal Preferences Are Remembered

From the products you like to use, to the way you prefer your kitchen to be cleaned, your cleaner will take note. You won’t have to explain things over and over.

Confidence and Security

Every cleaner is thoroughly vetted, assigned thoughtfully, and supported by our office. You are never just left to figure things out on your own. We’re here to make sure everything runs smoothly.

Thinking of Working With Us?

We’re always looking for great cleaners to join our team. If you live in or near Wokingham, enjoy cleaning, and want flexible, part-time hours with consistent local clients, you might be a perfect fit.

Working with us means:

  • No last-minute jobs
  • No long-distance driving
  • A supportive local office team
  • Clients who appreciate you
  • Predictable income and schedules

Visit our Work With Us page to learn more and apply.

Want a Cleaner You Can Count On?

Choosing a domestic cleaner is about more than just cleaning. It’s about trust, consistency, and knowing that your home is in good hands.

With Cleanhome Wokingham, you get:

  • The same cleaner every time
  • Carefully matched professionals
  • Local support from a trusted team
  • Flexible weekly or fortnightly bookings

Whether you’re new to cleaning services or looking to switch to something more reliable, we would love to help. Explore our Weekly Cleaning or Fortnightly Cleaning services, or check our FAQs to learn more about how it all works.

Explore Our Services

Hear What Our Clients and Cleaners Really Say

Still deciding if Cleanhome Wokingham is the right fit for you?

Why not hear directly from the people who know us best: our amazing clients and dedicated cleaners.

We’re proud of the long-term relationships we’ve built, and the feedback we receive reflects the care we put into every match.

Read Our Testimonials

Let’s Find the Right Cleaner for Your Home

Whether you’re looking for a reliable domestic cleaner or you’re a cleaner looking for consistent local work, we’re here to help.

Our team at Cleanhome Wokingham is friendly, professional, and ready to match you with the right service or opportunity.

Get In Touch Now

Cleanhome Wokingham – A bespoke domestic cleaner service.

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Bespoke Service

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Peace of Mind

Only 1 in 50 applicants makes it on to our carefully screened database. We interview them twice, visit them in their own homes and take up at least two references. And if they still subsequently don't measure up to your standards, we will send you someone who does.

Personal Cleaner

We don't operate in teams, and therefore you get the same cleaner every week. This is good because you develop a relationship with your cleaner. We have some clients who have had the same cleaner for years and years - and that's what we want for you.
© 2025
Cleanhome Wokingham
0800 246 5767
100 Matthewsgreen Road, Wokingham, Berkshire RG41 1JT

COVID-19 5th January Update

 

Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.

The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:

  • 'This can include work in other people's homes where necessary - for example, for nannies, cleaners, social care workers providing support to children and families, or tradespeople (this is not an exhaustive list)'

Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:

  • No work should be carried out in a household where people are isolating or where an individual is being shielded.
  • The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  • No work should be carried out in a household where any occupants are clinically extremely vulnerable to coronavirus, or households with a possible or confirmed case of coronavirus.
  • Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  • Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  • Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.

Best regards

The Cleanhome Team